Please note that in the event that you return a gift, the refund will be made using a virtual gift card. Gift cards and additional gift boxes are not refundable.Īll refunds are made using the original payment method within 3 days of confirmation of the refund. Be sure to keep the original invoice and the item you want to return to facilitate the transaction. You have the option of exchanging items purchased through our website or requesting a refund at any of our stores. Please note that items purchased in store can only be exchanged or refunded in store. If this period has expired, please contact a customer service representative.
The time allowed to request a return online is 30 days following the date of receipt of the goods for regular priced items and 10 days for items on sale. Miscellaneous information about our refund policy For example, customs fees payable at the time of delivery, for international orders. If a package is refused at the time of delivery, the costs incurred will be deducted from your refund. We reserve the right to refuse any package that does not meet the regulations of this policy. Please send your package at 1208 Mont-Royal Est, Montreal, H2J 1Y1. Only the post office will be able to confirm the amount of the return costs. Please note that the price estimate is based on the weight and size of the package. We reserve the right to refuse any return of items which do not comply with the regulations of this policy.įor all returns by post, including exchanges, the shipping costs are your responsibility. not have been worn, washed or damaged, as well as include all of its parts (if applicable). The returned item must be in its original condition, i.e. The time limit is 30 days for regular priced items and 10 days for sale items.
#Adam and eve online full
If the items you purchased are no longer suitable for you, you can return them and get a full refund. Only CAN $ 15 for delivery by standard parcel of orders less than CAN $ 200.įor delivery by XpressPost (2 to 3 working days) a flat rate of $ 29 will apply This offer is valid in the United States only, on merchandise ordered through the website and excludes taxes and gift cards. Some web-exclusive items may take longer to deliver.įree Shipping in the United States from $ 200 purchase That's all we need to ship and deliver your package.įor pick up in store, it also takes 1 to 2 working days. Shipping time is 4 to 7 working days in Canada Please note, however, that PO boxes are not accepted for delivery. Once the order is on the way, you can track it through Canada Post. You choose the address that suits you best: home, office, with friends or family members, and off you go! Orders are shipped by Canada Post * across Canada. Only CAN $ 7.99 for delivery by standard parcel of orders under CAN $ 150.įor delivery by XpressPost (1 to 2 working days in Canada) a flat rate of $ 15 will apply This offer is valid in Canada only, on merchandise ordered through the website and excludes taxes and gift cards. We thank you for your understanding and for your confidence and support during this sensitive period.
* Please note that due to the current situation our shipping and delivery times may be affected.
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